Key Things You Need to Know

Age Restriction: 18 and Above

Spincity88 services are exclusively for individuals aged 18 and above. Registration by minors is strictly prohibited and any account found in violation of this condition will be terminated.

Deposit & Withdrawal Policy

All deposits and withdrawals must use the same payment method under the name of the verified account. Withdrawals are processed once the bonus wagering requirements have been fully met.

Bonus & Promotion Terms

Each bonus has its own wagering (rollover) requirement. Bonuses cannot be withdrawn directly without fulfilling the wagering requirement specified in the relevant promotion.

Account Security

You are solely responsible for maintaining the confidentiality of your account password. spincity88 will never ask for your password through any communication channel.

Identity Verification (KYC)

Spincity88 reserves the right to request identity verification documents at any time. The KYC process is mandatory for withdrawals exceeding certain limits and to ensure the security of your account.

Multiple Account Prohibition

Each player is only permitted to hold one account. Holding multiple accounts will result in all related accounts being closed and balances forfeited in accordance with the stipulated terms.

1 Introduction & Acceptance of Terms

This Terms and Conditions document is a binding agreement between you ("Member" or "Player") and spincity88 ("Platform", "We", "spincity88"). By registering an account, making a deposit, or using any part of the spincity88 service, you confirm that you have read, understood, and agreed to be bound by all terms contained in this document.

If you do not agree with any part of these terms, you should not continue using the spincity88 platform. Lack of understanding of these terms is not an acceptable reason for disputes at a later date.

Important Note: These Terms and Conditions are to be read together with the spincity88 Privacy Policy and Responsible Gaming Guidelines, which also form part of your overall agreement with us.

2 Member Eligibility

To register and use spincity88 services, you must meet all of the following eligibility requirements:

  • Age 18 years and above on the date of registration.
  • Registering voluntarily in your own personal capacity, not on behalf of any other party.
  • Not classified as an individual with a gambling problem or currently undergoing related treatment.
  • Have never been subject to restrictions or exclusions from the spincity88 platform or any related platform previously.
  • Funds used for gambling are your own personally earned money obtained through lawful means and not from questionable sources.

Warning: spincity88 reserves the right to request proof of age at any time. Failure to provide satisfactory proof will result in the account being suspended until verification is completed.

3 Registration & Account Management

Each player is only permitted to hold one (1) account only at spincity88. Registering multiple accounts is strictly prohibited regardless of whether the same or different information is used.

3.1 Your Responsibilities

  • Information provided during registration must be accurate, current, and complete.
  • You are responsible for keeping your account password confidential — do not share it with anyone.
  • All activities that occur within your account are entirely your responsibility.
  • Notify spincity88 immediately if you suspect your account has been accessed without authorisation.

3.2 Identity Verification (KYC)

Spincity88 implements a KYC (Know Your Customer) process as part of our anti-money laundering policy. You may be required to submit a copy of your MyKad, passport, bank statement or other relevant documents. This process is essential to protect your account and ensure the overall security of the platform.

4 Deposit & Withdrawal of Funds

4.1 Deposits

Minimum deposit is RM 30 per transaction. spincity88 accepts deposits via FPX, DuitNow, Maybank2u, CIMB Clicks, Touch 'n Go eWallet and ShopeePay. All deposits are processed automatically and credited to your account within minutes.

4.2 Withdrawals

The minimum withdrawal is RM 50 per transaction. Withdrawals will be processed to the same payment method used for your deposit. Processing time is between 15 minutes to 2 hours on regular business days.

  • Withdrawals must be made to an account in the registered member's name — no third-party withdrawals are permitted.
  • Bonus balances that have not met wagering requirements cannot be withdrawn.
  • Spincity88 reserves the right to request additional verification for withdrawals that exceed certain limits.
  • Any suspicious withdrawal attempt will result in the account being suspended for review.

Processing Time: Most withdrawals are processed within 15–60 minutes. During peak hours or public holidays, this may extend to 2 hours. Withdrawals never take more than 24 hours.

5 Bonuses & Promotions

All bonuses and promotions offered by spincity88 are subject to the wagering (rollover) requirements specified for each promotion. The general conditions applicable to all bonuses are as follows:

  • Each bonus has its own rollover requirement, clearly stated in the terms of the relevant promotion.
  • Bonuses may only be claimed once per promotion unless otherwise stated.
  • Bonuses cannot be transferred between accounts or directly converted to cash.
  • Spincity88 reserves the right to void bonuses if there is evidence of abuse or fraud.
  • Unused bonuses within the specified validity period will expire automatically.
Bonus Type Standard Rollover Validity Period Combinable?
Welcome Bonus 10x – 20x 30 days No
Daily Deposit Bonus 5x – 10x 7 days No
Weekly Cashback 1x 7 days Yes
Referral Bonus 3x 30 days Yes

* The actual rollover value for each promotion is stated on the promotion page Promotions spincity88.

6 Game Rules

All games available at spincity88 are operated by licensed game providers and use independently certified Random Number Generators (RNG). The outcome of each game is final and cannot be disputed except in cases of proven technical error.

  • Any technical error (including incorrect odds displayed or system failure) renders the related bet void and the balance will be returned.
  • Players are responsible for ensuring they understand the rules of each game before playing.
  • Spincity88 reserves the right to freeze an account for investigation if any suspicious gameplay patterns are detected.
  • The use of automated software, bots, or third-party tools for gameplay is strictly prohibited.

7 Prohibited Conduct

The following is a list of conduct strictly prohibited on the spincity88 platform. Violation of any of these rules may result in immediate account termination and forfeiture of balance:

Strictly Prohibited Conduct:

  • Registering more than one account (multiple accounts).
  • Using false personal information or another person's identity during registration.
  • Exploiting bugs, system errors, or technical vulnerabilities for unfair advantage.
  • Colluding with other players to manipulate game outcomes.
  • Using any form of third-party software, bots, or automated tools.
  • Transferring funds derived from illegal activities (money laundering).
  • Depositing and withdrawing funds without genuine intent to play, in order to evade financial detection.

8 Account Termination & Restrictions

Spincity88 reserves the right to suspend, restrict or terminate any member's account for the following reasons:

  • Violation of any rules within these Terms and Conditions.
  • Failure to submit the required identity verification documents.
  • Positive response in fraud or money laundering investigations.
  • Requests from competent authorities.

You may also request the closure of your own account at any time by contacting the spincity88 support team. Any valid account balance (excluding bonuses that have not met the required conditions) will be returned to you once the review is complete.

9 Limitation of Liability

Spincity88 is not liable for any indirect, consequential, special or punitive losses arising from the use of our platform, including:

  • Service disruptions due to system maintenance or technical failures beyond our control.
  • Losses resulting from your inability to access your account due to issues with your device or internet connection.
  • Losses arising from valid game outcomes that have been correctly processed by the system.

The maximum liability of spincity88 in any case shall not exceed the total deposits you have made in the 30 days preceding the relevant claim.

10 Changes to Terms and Conditions

Spincity88 reserves the right to modify, add or amend any part of these Terms and Conditions at any time. Changes will take effect immediately upon being published on this website.

It is your responsibility as a member to review the Terms and Conditions periodically to ensure you remain compliant with the latest version. Continued use of the spincity88 platform following any changes constitutes your acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact the spincity88 customer support team, available to assist you 24 hours a day, 7 days a week.

For enquiries related to these terms, contact us at: [email protected] or via live chat on the platform.

Other Important Documents You Should Know

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